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MCSE qualified senior systems technician
- Job Ref:282451
- Job Type:Full-time
- Location:Clevedon
- Salary:£negotiable
- Start Date:ASAP
- Duration:Permanent
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The role involves first, second and third line support of clients computer systems of our. You must also show significant experience in the installation of Windows Servers,
Exchange, ISA and Backup Exec. You will be dynamic with a positive mindset, display a great personality and a sense of humour. You will be extremely client focused and nothing
will ever be too much trouble. Process driven troubleshooting and diagnostic skills are a must as is the ability to work without supervision in high pressure situations. The
ability to communicate clearly, concisely and regularly with the client and with your colleagues is essential.
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Operational Support Services Administrator.
- Job Ref:282527
- Job Type:Full-time
- Location:Ashton Vale
- Salary:£13k-£14k STE
- Start Date:early March
- Duration:Permanent
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Role of Operational Support Services (OSS)
OSS provide administrative support to the three operational areas of the company through the
- Prompt allocation of electronic job requests to help the company achieve contractual requirements for Service Delivery
- Processing completed work documentation within agreed timescales to ensure prompt submission of requests and invoices for payment
- Production of reports and analysis to allow appropriate monitoring of our Service Quality against BS EN ISO 9001:2008; BS EN ISO 18001:2007; and Service Level Agreements within our business contracts and internally.
- Presenting a good image of the company by providing courteous service to all customers and visitors who have contact with the Company
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